GemQuest Job Aid

GemQuest is an in-store presentation used by jewelery sales associates as a visual aid while they educate customers on diamond and jewelery basics. I made the presentation interactive to allow associates to access more information only when needed. This made it possible for newer associates to perform well on-the-job more quickly. More experienced associates have mastered the information, so they could use the presentation without having to reveal the additional text to customers.

Here are a few examples from the presentation.

Screenshot of the GemQuest welcome page
Screenshot of the GemQuest welcome page displayed on the in-store computers used by sales associates.
GIF of the GemQuest jewelery deceptions page
Sales associates can hover to reveal additional details for each item as needed. More experienced associates do not need to use this feature, but it comes in handy for associates who are still learning.
GIF of the GemQuest diamond differences page
Sales assoociates can hover over each diamond to reveal additional details.
GIF of the GemQuest custom jewelery page
Sales associates can click on each step to reveal details at their own pace as they discuss the custom process with customers.

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