Learning Experience Design
I do end-to-end design and development for a variety of situations. Curriculum design, eLearning, performance support, gamification — you name it, I've done it!
Note: Most of my recent LXD work cannot be hosted publicly (you know how it is). If you're curious to see more, reach out to me.
The 2020 Trail video game was built for a very wide audience. Some players were experienced gamers, others were first time players with no familiarity with game design conventions. I used my ID skills to help ensure a frustration-free playing experience for all.
- Client: Games with Geebs
- Year: 2021
- Tools used: Unity, Affinity Designer, Spine, Ableton, Camtasia
When Amazon designed a new annual review process focusing on strengths-based growth, I created the training and resources to support. I owned the training for this process for several years, gathering feedback and iterating to improve guidance over time.
- Client: Amazon
- Year: 2016 - 2019 (iterations over time)
- Tools used: Lectora, Camtasia, Adobe Photoshop, Bootstrap, HTML/CSS, JavaScript, JSON
To help Amazon employees write great promotion documents, I created a comprehensive, example- and practice-rich training website. It was responsive, fully accessible, and included dynamic translation functionality based on user selection out of 12 languages.
- Client: Amazon
- Year: 2018
- Tools used: Bootstrap, HTML/CSS, JavaScript, JSON
This gamified elearning module was designed to simulate a fraud investigator's work conditions in a safe (and fun) practice environment. Each "cave" represents a portion of an online seller's account the investigator can explore, but with limited "oxygen", efficiency is key!
- Client: Amazon
- Year: 2016
- Tools used: Adobe Photoshop, Lectora, Construct 2
This PDF credit application used by sales associates requires many details. Some require calculation or are simply hard for an associate to remember. JavaScript was used to automate many parts of this form, increasing the speed of completion and reducing errors.
- Automatic population of Merchant # based on check company and location selected via drop-down menu
- Automatic population of dates where possible
- Easy date pickers for all other dates
- If "Crosscheck" application is selected, automatic calculation of first check amount based on total contract amount
- Automatic calculation of check totals
- Client: Robbins Brothers
- Year: 2015
- Tools used: Adobe Acrobat X Pro, JavaScript
When my training team was struggling with a tedious, error-prone reporting process, I added VBA Macros to the raw Excel report generated by the LMS to automate the process. Time to complete decreased from hours to minutes!
- Client: Robbins Brothers
- Year: 2014
- Tools used: Excel, Excel VBA
LTP is a blended leadership training program designed to prepare jewelery sales associates for leadership positions at various levels. One of my first and biggest projects as an LXD!
- Client: Robbins Brothers
- Year: 2014
- Tools used: Adobe InDesign, Adobe Photoshop, Lectora, Camtasia
This is a simple 2-player card game to help new sales associates practice using the Robbins Brothers selling system to overcome various client objections.
- Client: Robbins Brothers
- Year: 2014
- Tools used: Adobe InDesign
Mentor Minutes is a mobile application created for retail sales associates to share tips and best practices with their colleagues.
- Client: Robbins Brothers
- Year: 2013
- Tools used: Adobe Flash, Adobe AIR, ActionScript 3
GemQuest is a performance support tool used in-store by jewelry sales associates. As needed, this interactive presentation allows sales associates to dive deeper for more information while they educate customers on jewelry basics.
- Client: Robbins Brothers
- Year: 2013
- Tools used: Adobe Photoshop, Lectora